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FAQ
Shipping Times
Orders are shipped within 14 days. However, if the product is still in production, it may take longer. We will keep you updated on your order status.
Shipping Countries
We ship to various countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Tracking Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Return and exchange policy
We offer a 14-day return and exchange policy for unworn and unwashed items. Please visit our Refund and Returns Policy page for detailed information.
Order Cancellation
We process orders quickly, but if you need to make changes or cancel, please contact us at extendedclothingstore@gmail.com immediately. We will do our best to accommodate your request.
Care Instructions
To preserve the print quality, turn the garment inside out before washing and avoid ironing directly over any printed areas. We recommend machine washing your garments in cold water with like colors and hanging them to dry to maintain their quality and fit. Avoid using bleach or harsh detergents.
Payment Methods
We accept major credit cards, PayPal, and other secure payment options to ensure a seamless checkout experience.
Discounts & Promotions
Yes, we periodically offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay informed about upcoming deals.
Restocking
We aim to restock popular items whenever possible. If a product you’re interested in is out of stock, please sign up for restock notifications on the product page.
Product Materials
Our hoodies and jackets are crafted from high-quality, durable fabrics designed for comfort and longevity. We mainly use heavy canvas and cotton and more specific material details for each product can be found on their respective product pages.
Manufacturing
Our products are designed in collaboration with our Asian partners and manufactured in facilities that adhere to high ethical and quality standards. For more information, please refer to our About Us page.
Customer Support
You can reach our customer support team via the Contact page on our website or directly by emailing us at extendedclothingstore@gmail.com. We strive to respond to all inquiries within 24 hours.
